C-TAP

C-TAP is Current Technology Assurance Program

You buy technology and implement it in your business. Then you discover the cost of ownership service, maintenance, software license renewal, updates, and additional equipment as you grow. Every time a technician walks in your door money goes out.

With C-TAP Wyatt Communications truly partners with our customers to assure that the technology provided today can be renewed, refreshed, or replaced to serve your organization’s needs.

C-TAP provides a new industry standard for consultation, education, and special services to let technology actually make a difference in your business.

Service covered under the C-TAP program are:

  • Addition of new technology at any time without extension of the term of the partnership plan
  • Refresh or renewal of equipment after 24 months with no change in payment
  • Waiver of labor charges when equipment is added or replaced under the partnership program
  • Waiver of labor charges associated with software upgrades added under the partnership plan provisions
  • $0 deductible insurance against Acts of God
  • Replacement of defective equipment
  • Waiver of charges for troubleshooting carrier problems
  • Waiver of charges if the problem is determined to be other devices such as faxes, credit card machines, computer modems, alarm systems and other devices connected to Internet or phone services
  • Waiver of no trouble found calls
  • Programming changes to phone systems included
  • Programming changes to voicemail included
  • Programming changes to phones included
  • Update of Labels on Phones
  • Replacement of handset cords and line cords
  • No labor charges for adds, moves, or changes
  • Backup and archiving of system data base where applicable
  • No charge for system software upgrades where applicable
  • Remote service support via telephone, e-mail, or fax
  • Remote programming changes
  • User and Administrator training
  • Relocation of equipment under the partner program to a new location within our defined service area
  • No Trip Charges
  • Discounted voice and data cabling

 

 

 

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    Wyatt Communications, Inc. is a locally owned and operated telecommunications company that our Agency, Bob Byrd Insurance, Inc. – another well established locally owned and operated business in the Lafayette area, decided to consider for an upgrade to our communications needs within our Agency. Bill Wyatt arrived at our Agency intent on listening to our …

    “Wyatt Communication has been a wonderfully supporter of the Tippecanoe county Historical Association. They have come to our rescue many times over these many years of our working relationship. Knowledgeable, friendly, reliable all apply to Wyatt Communication. They have helped solve communication issues even when a sale is not immediate. Bill Wyatt is personally a …

    “Blackbird Clinical Services chose to have Wyatt communications put a phone system in for us a couple years ago. We had outgrown our basic system which had been purchased at a box office store. Bill sat down with us to find out what our current and possible future needs might be. He also reviewed our …

    Wyatt Communications has been our service provider in central Indiana for a number of years. Bill and his team are great to work with and have never failed to provide us with timely, quality support. Vance Bowers Director of Business Technology Goodrich Quality Theaters

    “Our company has worked with Bill Wyatt and Company for over 22 years. We have gone through three telephone systems over the years for expansion and growth of our company and each time, Bill and his company has made this transition smoothly and very painless, I think the most the system was down was approximately …


CONSULTATIONS
  • COMPUTERS
  • PHONE
  • AUDIO / VIDEO

MANAGE
  • COMPUTERS
  • PHONES
  • INFORMATION TECHNOLOGY

CONVERGENCE
  • DATA APPS
  • MOBILE APPS
  • VOICE APPS